As a pet dog trainer, you have learned skills and mastered techniques that enable you to train dogs successfully. The good news is, you can do the same with your human clients! Discover powerful, practical techniques you can apply immediately. Learn to handle difficult personality types, from Argumentative Al to Bland Betty, from Look-at-Me Leah to Know-It-All Ned. Become adept at managing situations like emotional blackmail, unrealistic expectations, TWI (Training While Intoxicated), tardiness, haggling, and more.
Terrific! Insightful, witty, packed full of useful information and rooted in compassion. Nicole's book will benefit novice as well as professional dog trainers and as a result, clients and dogs alike. I can't recommend this book highly enough! - Paul Owens, author of The Dog Whisperer and The Puppy Whisperer
Written in a down-to-earth style with plenty of humor, Nicole shares invaluable skills for communicating with dog owners. It's Not the Dogs immediately made its way to the must-read assignment at my instructors courses. - Terry Ryan, Legacy Behavior & Training